Protect every stay with automated deposit workflows.

Send secure deposit requests, reduce disputes, and release holds automatically with integrations built for property management systems.

The problem today

What deposits cost you before Akara

47 daysAverage cash refund wait

Cash and cheque deposits sit with agents for weeks after checkout, souring the tenant relationship.

Hours / weekLost to deposit admin

Chasing transfers, reconciling spreadsheets, and answering “where is my deposit?” emails by hand.

No recordsWhen disputes happen

Without an audit trail, every disagreement turns into he-said-she-said — and often a lost claim.

Why teams choose Akara

  • Automate requests from your PMS in one click.
  • Lower dispute rates with digital audit trails.
  • Keep guest funds unblocked and stress-free.

Connect your PMS

Sync reservations, guest details, and deposit rules directly from your existing system.

Send secure requests

Guests receive a branded link to approve deposits in minutes on any device.

Release or collect

Release holds automatically or initiate collection with full documentation.

Frequently asked questions

How much is a security deposit for a rental in Dubai?

By market convention it is around 5% of annual rent for an unfurnished property and 10% for a furnished one. These figures are the accepted norm rather than a legislated amount, so a tenancy contract can set a different figure — it just needs to be recorded in the registered contract.

Does the tenant get charged when I request a deposit?

No. Akara places an authorization hold on the tenant’s card. The amount is reserved, not charged, so the money stays in the tenant’s account until you either release it or claim a documented deduction at the end of the tenancy.

Does the deposit need to be in Ejari to be enforceable?

Yes. An unregistered tenancy is not enforceable at the Rental Dispute Settlement Centre, so the deposit should always be stated in the RERA-format contract and registered in Ejari. Akara keeps a documented record of the hold to sit alongside that registration.

When does a security deposit have to be returned?

Under Article 20 of Dubai Law 26 of 2007, the landlord must return the deposit, or the remainder after justified deductions, when the lease ends. There is no fixed statutory deadline, so a refund period of 14 to 30 days is commonly written into the contract.

Can Akara connect to my PMS or channel manager?

Yes. Akara connects through its API, webhooks, and native integrations, so a new tenancy or booking can trigger a deposit request automatically and every update flows back to the tools your team already uses.

How quickly can I release a deposit?

Instantly. Because the deposit is a hold rather than a charge, releasing it is a one-tap action — there is no bank transfer or cash handover to wait on, and the tenant’s funds are freed in seconds.

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