Digitize equipment deposits with confidence.

Secure high-value rentals with automated deposits that reduce risk and streamline operations.

The problem today

What deposits cost you before Akara

Walk-offsGear that never comes back

High-value tools leave the yard against a photocopy of an ID — and sometimes never return.

Slow refundsDeposits stuck in the office

Manual cheque and cash refunds take days, tying up crews and frustrating repeat customers.

Paper trailsDisputes without proof

When damage is found at return, paper forms rarely hold up — so claims quietly get written off.

Why teams choose Akara

  • Protect assets with flexible deposit windows.
  • Simplify handoffs with digital approvals.
  • Stay compliant with audit-ready records.

Define asset policies

Set deposit levels per equipment type, project, or customer tier.

Automate requests

Send a secure payment link from your booking workflow.

Resolve issues fast

Collect or release deposits with one click and full transparency.

Frequently asked questions

How much of a deposit should I take for equipment?

Set the deposit to your realistic exposure — the cost of repairing or replacing likely damage — rather than a round number. With Akara you can configure deposit amounts by equipment type or rental value.

Does the customer get charged when I take a deposit?

No. Akara places an authorization hold on the customer’s card. The amount is reserved, not charged, so your customer keeps their cash while your gear stays protected.

Can I hold a deposit for a long rental?

Yes. Holds can span from a few hours up to several months, renewing automatically before a card authorization would otherwise expire, so protection lasts the whole rental period.

How do I document damage to equipment?

When you make a claim, attach evidence — photos and notes — to the capture. The customer sees exactly what was claimed and why, and everything is recorded in a full audit trail.

Can I release the deposit as soon as equipment is returned?

Yes. Once the equipment is back in good condition, releasing the hold is instant, so the customer’s funds are freed in seconds with no refund transaction to process.

Can I brand the deposit request?

Yes. Deposit requests are branded and sent by link, email, or WhatsApp, and the customer completes the hold on their own phone — no app to install. A clear, professional request that carries your name builds trust at the point of hire and makes the deposit feel like a standard step rather than a hurdle.

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